Airwire

FAQ

OUR SPECIALISTS ANSWER

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Whether you're curious about your internet speed, having billing issues, or want to know how to upgrade your broadband plan — you're in the right place! Our FAQ section is designed to give you instant answers to common questions so you can stay connected without interruption. Need more help? Our 24/7 customer support team is always just a click or call away.
Quick Answers to Common Queries

Frequently AskedQuestions

Billing Information: Accessible through our customer portal.

Support: Contact us at 080 46990699 or email support@airwirebb.com or whatsapp at 9591422121 for assistance.

Explore OurFrequentlyAsked Questions to Get Quick Help & Clarity

Installation Time: Typically completed within 48 hours post-verification.

Required Documents: Valid ID and address proof such as Aadhaar, Passport, or Voter ID.
How do I apply for a new Airwire connection?
You can apply online through our website or call us at +91 9591422121. Our team will schedule a quick installation based on your location.
What plans do you offer for home and business users?
We offer custom broadband plans for homes, small businesses, and large enterprises. Choose from high-speed home WiFi, dedicated leased lines, or advanced SD-WAN solutions.
How is a leased line different from a regular broadband connection?
A leased line offers dedicated bandwidth with symmetric speeds (same upload & download), ideal for businesses that need 99.9% uptime and guaranteed performance.
What is SD-WAN, and do I need it?
SD-WAN (Software-Defined Wide Area Network) helps businesses manage multiple locations more efficiently by securely routing traffic through the best available network path. It’s perfect for enterprises using cloud applications or multi-branch setups.
How do I make a payment or recharge my plan?
You can pay through the Airwire Mobile App, our website, or using UPI, debit/credit cards, and net banking.
Can I upgrade my existing plan?
Yes, upgrading is easy! Just contact customer care or use the Airwire App to select a new plan.
What support does Airwire offer for businesses?
We provide priority support, dedicated account managers, and custom network solutions to ensure your business runs without interruption.
Is there a mobile app I can use?
Yes! Download the Airwire Mobile App to manage your connection, check usage, make payments, and raise support tickets.
Can I Cancel My Payments?
Once a payment is successfully processed, cancellation is generally not allowed. However, in case of a duplicate payment, incorrect transaction, or accidental recharge, you can contact our customer support within 24 hours for review and assistance.
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